Questions :
1. How long have you been in this business? 
2. Can I get a Clearance at Satun?
3. Can you haul-out double hulls?
4. Do I need to make an appointment before haul out?
5. Can you reshape our propeller?
6. Can you provide 316 stainless steel parts?
7. Can you provide teak wood for repair works?
8. Can you do upholstery works?
9. What happens when I can’t find the parts that I need from your shops?
10. Can I do my own work for the boat?
11. Do you have any power tools for rent?
12. Can I bring my own materials for our boat works?
13. Can I stay in our boat while the boat is up on the hard?
14. Do you have internet access at the yard?
15. What can I do while my boat is up on the hard at your yard?
16. How far between the yard and Satun town?
17. Do you have any insurance for the yard?
18. Can I leave the boat at your yard for a few months, while I’m going back to visit my home town?
19. My question is not on the list of FAQ?
More questions?....please feel free to email us with any questions or suggestions. We're glad to hear your opinion.
1. How long have you been in this business?
We started the boat chandlery in 1980. The boat yard was established in 1992, and at the beginning all of our customers' boats were fishing boats. Later on many types of boats have come to let us have an opportunity to serve them. The following are the types of boats that we have served so far; Fishing boat, Ferry boat, Tour boat, Diving boat, Tug boat, Navy boat, and Pleasure boat.
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2. Can I get a Clearance at Satun?
Yes, you can. Please find more information in the following:
Clearance at Satun
There are 3 offices that you need to visit for check-in/out. They are Immigration, Harbor Master and Customs offices, located around the Tammalang Ferry Jetty. To check-in/out you will need to present your passport (including those of the crews and passengers), boat registration, and the port clearance from the last port, both the original and the photocopies.
The following fees are for checking-in/out with your boat at the Tammalang facility.
During the office hour, there will be no fee applied for checking-in at custom and harbor master, and immigration office. For checking out the office of harbor master will charge 200 Baht for releasing the boat, and another 200 Baht at the custom office for the same activity. There is no fee associated with checking out at the immigration office.
As for check-in/out on the weekend or Thai holiday, all the above offices may charge up to 400 Baht per office visit.
For checking in/out without your vessel, the above offices will have 270 Baht charge for out-of-area inspection per visit.
All fees that have been stated above come with issued receipts. The best time to check in/out at all the above offices is around 9:30-11:00 and 14:00-15:30.
Yachts must check-in/out with the harbour master, customs and immigration. Any vessel caught in violation of clearance will be faced with a fine and possible jail time. Yachts which take over 5 days to make the passage from Langkawi to Satun may have some difficulties with all the above offices.
For any other inquiry, you may contact the following numbers directly for the latest information.
Satun Immigration Office 66-74-711-080
Satun Harbour Master Office 66-74-722-409
Satun Custom Office 66-74-721-390
This clearance at Satun will be good for onward to Phuket and Krabi as well.
*This information was last updated on 30/11/2005.
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3. Can you haul-out double hulls?
Yes, we can. Please see “Our Services” page for our double hulls work.
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4. Do I need to make an appointment before haul out?
It would be wise to make an appointment before your haul out, since there are many factors involved with this activity such as tide level, availability of the slipway, cradle, and divers. We need to coordinate and make sure all systems are available and ready for your haul out, when you want to.
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5. Can you reshape our propeller?
Yes, we can. Please see “Our Services” page for details of our work. Very often, boat owners come up with their unique designs of the propeller, and have PSS contact the foundry factory to make one base on their designs.
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6. Can you provide 316 stainless steel parts?
Yes, we can. We have many grades for stainless steel such as 304, 308 and 316.
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7. Can you provide teak wood for repair works?
Yes, we can. We do have a small lumber yard in the boat yard. We even have teak wood doors and window frames available at the shop in town.
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8. Can you do upholstery works?
Yes, upholstery work can be done at the yard. Please see “Our Services” page for our upholstery work. We have many outside contractors to choose from, who are specialized in this area.
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9. What happens when I can’t find the parts that I need from your shops?
After more than 25 years in boat chandlery, we are positive that if you cannot find any part you like from our shop, we will be able to order it from suppliers in Thailand or abroad for you.
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10. Can I do my own work for the boat?
Yes, you can but there will be an additional charge for electricity and water usage. Also, for work-on-the-boat-yourself scenario, we provide 2 sets of scaffolds for usage. If you would like an additional set, it can be rented for 50 Baht / set / day.
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11. Do you have any power tools for rent?
Yes, we have plenty and many varieties of power tool for rent, including hand drilling, hand sanding, dry/wet vacuum machine etc.
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12. Can I bring my own materials for our boat works?
Yes, please feel free to bring in your own materials as you wish. However there are many things we have and keep in stock at the yard or shop in town with reasonable prices. It is very often that customers are amazed at our prices and say to themselves “Why didn’t I check it first?”
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13. Can I stay in our boat while the boat is up on the hard?
Yes, you can. Feel free to use the yard's wash room for your daily hygiene.
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14. Do you have internet access at the yard?
Yes, we have a broadband satellite internet connection. Also the wireless lan (802.11 b/g) signal available in the yard's area. So you can get access to the internet 24/7 with your own computer (your computer must have wireless lan device). This is currently a free service.
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15. What can I do while my boat is up on the hard at your yard?
You can supervise the works or travel around town to visit Satun. We do have a booklet on sight-seeing in Satun at the yard office, so feel free to browse it and plan your day.
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16. How far between the yard and Satun town?
PSS is located at Ban Che Bi Lang, which is a small fishing village about 13 kilometers from Satun town. The most convenient way of commuting is by motorbike or car. Many motorcycle rental places are in town or you can rent out any unused motorcycle from our yard staff. If they are not in use, they will be happy to rent out.
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17. Do you have any insurance for the yard?
We do have insurance for the boat yard from damage done by nature or accidents. So far we do not have to claim any of them yet and hope we won't have to.
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18. Can I leave the boat at your yard for a few months, while I’m going back to visit my home town?
We understand that many boat owners would like to have their boats (especially fiber glaa boats) up in the dry storage whenever they are not used. At this moment we have limited space and unable to assign any for storage area yet. There might be some possibilities in the near future.
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19. My question is not on the list of FAQ?
For any additional inquiry, please feel free to give us a call or email us, contact information. We will be happy to answer you; we want to make your visit as convenient and comfortable as possible.
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